• Pay utility bill(s) online
• Enroll in paperless billing
• View bill, payment, and usage history
• Enroll in and manage auto pay
• Monitor Account Activity
• Add or Remove Accounts

• Suspend service
• Terminate service
• Submit Meter Service Requests
• Manage refuse containers
• AMI Portal Access Coming soon

Log In

Register New User

Debit or Credit Card

Visa and Mastercard accepted

No processing fees

Minimum payment amount of $1.00

Maximum payment amount of $1,000.00

24 hours a day, 7 days a week

Bank Account

Checking or savings account

One-time payment through e-check

Maximum payment of $99,999.99

24 hours a day, 7 days a week

Make a Payment
Pay Final Utility Bill

Make a Payment
Call 1-888-838-5508

Dropbox

City Hall
625 Swift Boulevard
Richland, WA 99352
(blue box west side of parking lot)

Payments dropped after 7:30 am may be processed the following business day.

Check payments only

Please include your bill stub or your customer-account number on your payment.

In Person

City of Richland
Customer Service
625 Swift Boulevard, MS-10
Richland, WA 99352

8:00 a.m. - 5:00 p.m. Monday-Friday

Payment options include:

Cash
Check
Debit/Credit Card
Money Order
Cashier's Check

Mail

City of Richland
PO Box 34811
Seattle, WA 98124-1811

Please include your bill stub or your customer account number on your payment