The timing of your bill depends on the billing cycle your service address is in. Most residential and commercial customers are billed monthly and can expect to receive a bill approximately every 30 days.
How do I read my Utility Bill? (select the type of bill you receive below)
Residential
Commercial
Auto Pay
Equalized
What are the different Utilities I am being charged each month?
When will my bills be due?
Bills are due 20 days from their date of issuance and become delinquent 7 days after their due date.
What if I don't receive my Utility Bill? (Late fees)
Why has my billing due date changed?
Why is does the amount of my bill fluctuate?
Why do I have to pay a deposit?
When will my deposit be refunded?
Where can I mail my payment?
Checks or Money Orders made payable to the City of Richland can be mailed to City Hall at 505 Swift Blvd., Richland, WA 99352
What type of payment methods does the City of Richland accept?
There are several convenient payment options available from the City of Richland. Customers can make their payments in person, over the phone, and online.
If I am unable to make a payment by the due date, what can I expect
Why is the amount on my pink slip different than my total amount due
If services are interrupted for non-payment, is there a charge to turn them back on